Effective Date: July 3, 2025
At NVPN ("we", "us", or "our"), your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access and use our VPN services ("Services").
We operate under a strict no-logs policy:
We do not monitor, record, or store your browsing activity, DNS queries, traffic data, or any identifiable online behavior.
We do not track your IP address or the websites and services you access.
We do not sell, rent, or trade your personal data to any third parties.
Your online activity remains private and anonymous at all times.
To provide and support our Services, we may collect limited information, strictly for operational purposes:
Account Information: Your email address and subscription plan details.
Payment Metadata: Transaction ID and confirmation (we do not store full payment credentials).
Operational Diagnostics: Aggregated, anonymized crash reports or performance errors (used solely to improve service stability).
All payments are securely handled by trusted third-party payment processors. NVPN does not store or have access to your full payment information (e.g., credit card numbers or bank details).
Our website uses only minimal, essential cookies to ensure core functionality.
We do not use tracking, profiling, or advertising cookies.
Any analytics we collect are strictly anonymized and aggregate, used solely to improve our website experience.
We employ industry-leading security measures to protect your data:
AES-256-bit encryption
Secure authentication and access controls
Routine monitoring and security patching
We do not sell, share, or disclose your data to advertisers or other unauthorized third parties. Any third-party service we use (e.g., for payments or support) adheres to strict privacy and data protection practices.
As a user, you have the right to:
Access or update your account information
Request deletion of your account and associated data
Withdraw consent for any optional data processing
To exercise any of these rights, please contact us at [email protected].
Our services are intended only for users aged 18 and older. We do not knowingly collect or process data from minors. If you believe a child has used our Services, please contact us immediately.
We may update this Privacy Policy periodically. Any material changes will be communicated via our website or by email. Continued use of our Services after such updates constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our practices, please reach out to us:
Email: [email protected]
Website: https://nvpn.io